Draft — not yet in effect. Part of our Privacy Policy, which we’re finalising with our attorney.

Privacy

The companies that run our systems

These are the only companies that handle TimeLink data for us, and each holds only what it needs for its part. When this list changes, this page changes with it.

Supabase

Our database and sign-in.

What it holds
Your account, your messages, your family tree, your Assigned Contacts, check-ins and delivery records.
Where
United States (AWS, N. Virginia)

Cloudflare R2

File storage.

What it holds
Every photo, video, voice recording and keepsake you upload.
Where
Being confirmed

Vercel

Runs the TimeLink website and app.

What it holds
Requests to the site, including IP address and browser, in short-lived logs.
Where
Being confirmed

Resend

Sends our email.

What it holds
Every email we send — check-ins, deliveries, notes to Assigned Contacts — including the address, subject and contents.
Where
Being confirmed

Anthropic

The AI behind letter help, the quote of the day and the help chat.

What it holds
Only what a feature needs, and only when you use it: a draft you ask for help with, with the name and relationship of the person it’s for; the relationship you pick for a quote; the questions you type into the help chat.
Where
United States

Back to the Privacy Policy